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Industry Relations

This is Industry Relations, a podcast that is at the intersection of real estate and technology from an insider’s perspective. Hosted weekly by Rob Hahn (The Notorious ROB) and Greg Robertson.
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Now displaying: October, 2020
Oct 30, 2020

Realtors are tasked with helping families make the biggest financial decision of their lives. To that end, NAR wants to preserve the idea of a realtor as an intelligent professional. And when an agent engages in conduct unbecoming of a realtor (like posting racial slurs on social media, having sex in an empty listing, or threatening the life of a broker who takes a job at Zillow), the association can and should protect the realtor brand and let that agent go.

 

On this episode of the podcast, Rob and Greg are discussing the series of speech code proposals made by the NAR Professional Standards Committee to prevent realtors from discriminating against the protected classes and using harassing or hate speech, epithets or slurs in both their personal and professional lives.

 

Rob and Greg go on to explore the problems with the committee’s proposal, explaining why it’s difficult to define what qualifies as harassing or hate speech and how the rules don’t address other kinds of unprofessional behavior. Listen in for insight on how a Conduct Unbecoming Clause would work as an alternative to protect the realtor brand from behavior that is ‘disgraceful, unprofessional and unbecoming’ of an agent.

 

What’s Discussed: 

 

An overview of the series of proposals made by the NAR Professional Standards Committee

--Policy Statement 29 applies NAR Code of Ethics to conduct outside of real estate

--Standard of Practice 10-5 prohibits harassing/hate speech, epithets or slurs of protected classes

--Definition of ‘public trust’ expanded to include all discrimination against protected classes

The problems Rob sees with the committee’s proposal

--Difficult to define what qualifies as harassing or hate speech

--Leaves out threats, harassment of unprotected classes

--Many conservative realtors feel targeted by changes

The benefits of Rob’s alternative Conduct Unbecoming Clause

How the history of race in America informs the way NAR is approaching the proposed changes

The value in protecting the realtor brand from conduct that is disgraceful, unprofessional and unbecoming of an agent

 

Connect with Rob and Greg:

 

Rob’s Website

Greg’s Website

 

Resources:

 

NAR’s Proposed Speech Code Regulations

Rob’s Post on the Proposed Speech Code Regs

The NAR Professional Standards Committee

‘NAR Proposes Ethics Changes to Crack Down on Social Media Harassment’ in Inman

‘NAR’s Proposed Ethics Changes Miss the Mark’ in Inman

Raise the Bar in Real Estate Facebook Group

Canadian Real Estate Association

CREA’s Conduct Unbecoming Clause

Rob’s Post on the Reputation of Realtors

Racism in Real Estate on Industry Relations EP052

 

Our Sponsors:

Cloud Agent Suite

Notorious VIP

 

Oct 19, 2020

**** NOTICE:  We recorded this pod using Zoom audio but had a few technical issues. The audio quality wasn’t great and at some point, Zoom stopped recording all together.  We were able to piece together a good episode but not the whole conversation.  I’m super bummed, but we all agreed, even if its not the full conversation, it’s still something we wanted to put out there. ****

 

Systemic racism has its roots in housing. Government policies deliberately disadvantaged Black and Brown people, and that’s led to segregated communities, educational inequalities and a substantial wealth gap. So, what can we do as an industry to address these disparities and better serve ALL of our clients?

 

On this episode of Industry Relations, Emily Chenevert, CEO of the Austin Board of Realtors, and Kenya Burrell-VanWormer, SVP of Diversity Solutions at T3 Sixty, join Rob and Greg to discuss the history of race discrimination in real estate, explaining how practices like redlining have stunted the Black community’s capacity to build generational wealth and why industry organizations need to recognize and publicly denounce the racism of the past.

 

Emily and Kenya share how the industry has improved, describing NAR’s shift to prioritize diversity and inclusion and exploring what organized real estate might do to further educate association members around equity moving forward. Listen in for insight on tackling home ownership disparities and learn what is (and what isn’t) our responsibility to do as an industry to address racial inequality in America.

 

What’s Discussed: 

 

The history of race discrimination in real estate (i.e.: redlining, racist land use patterns)

How racism around housing has stunted the Black community’s ability to build generational wealth

The government’s role in creating a wealth gap in the US

Why organizations like NAREB exist independently from NAR

Greg’s call for industry organizations to recognize and denounce the racism of the past (and what that might look like)

The shift from diversity and inclusion as an afterthought to a need within NAR

How we might educate association members around issues of equity

The lack of diversity among the leadership in real estate associations and MLSs

Why 25 of the 26 agents caught steering on Long Island are still working

Kenya’s insight on tackling home ownership disparity by way of education, opportunity and resources

Emily’s experience with difficult conversations on race as Austin overhauls its land development code

What it’s our responsibility to do as an industry to address racial inequality (and what’s not in our lane)

 

Connect with Emily:

 

Austin Board of Realtors

Emily on LinkedIn

Scratch That Podcast

 

Connect with Kenya:

 

T3 Sixty

Kenya on LinkedIn

 

Connect with Rob and Greg:

 

Rob’s Website

Greg’s Website

 

Resources:

 

Michelle Mills Clement

The Color of Law: A Forgotten History of How Our Government Segregated America by Richard Rothstein

How the GI Bill’s Promise Was Denied to a Million Black WWII Veterans’ in History

Discrimination in Levittown

National Association of Real Estate Brokers

Richard Rothstein

Eddie S. Glaude Jr.

NAR Leadership Summit 2020

Bob Goldberg

The Chicago Association of Realtors’ Apology & Recommitment to Fair Housing

The Newsday Investigation on Steering

Fair Housing Act

  1. Ryan Gorman

HAR Diversity and Inclusion Task Force

Austin’s Land Development Code Revision

NAR’s Code of Ethics

 

Our Sponsors:

 

Cloud Agent Suite

Notorious VIP

 

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