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Industry Relations

This is Industry Relations, a podcast that is at the intersection of real estate and technology from an insider’s perspective. Hosted weekly by Rob Hahn (The Notorious ROB) and Greg Robertson.
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Now displaying: 2024
Jun 12, 2024

You may have heard the recent statements made by Michael Ketchmark regarding the NAR settlement, but do you really understand the implications for offers of compensation?In this episode, Rob and Greg discuss the recent statements made by Michael Ketchmark regarding the NAR settlement. They analyze the settlement agreement and try to understand the implications for offers of compensation. They explore different interpretations of the agreement and the potential legal actions that could be taken. 

 

They also address the introduction of concession fields in MLS listings and the possibility of offering compensation off the MLS. Don't miss out on this important conversation that highlights the need for clarity and communication from NAR to its members.

 

Listen to the Industry Relations Podcast, available on all podcast platforms!

 

Find, buy and protect the homes you love with CoreLogic.

 

Follow this link to subscribe to Industry Relations YouTube page

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Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

CoreLogic

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Jun 5, 2024

Have you been keeping up with the latest updates in MLS policies? Rob and Greg break down the key details of Bright MLS's clear cooperation policy and NWMLS's decision not to remove compensation data from their system. But it doesn't stop there. They also dive into the potential legal consequences for fair housing violations and federal antitrust claims.

 

They also touch on the Department of Justice's involvement, implications for the industry, and potential risks for Northwest MLS and other players in the market. 

 

Listen to the Industry Relations Podcast, available on all podcast platforms!

 

Find, buy and protect the homes you love with CoreLogic.

 

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

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Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

CoreLogic

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

May 30, 2024

Are the rumors true? Is Bright MLS really going to drop the Clear Cooperation Policy (CCP)? Rob and Greg explore the potential implications of this decision, and speculate on the motivations behind it and its potential impact on NAR's authority over MLSs. They also talk about the importance of fair housing and transparency in listings, and how this decision could affect competition within the MLS industry. #BrightMLS #ClearCooperationPolicy #CCP #NAR #FairHousing #Transparency #Listings #Competition #Product #MandatoryRule

 

Listen to the Industry Relations Podcast, available on all podcast platforms!

 

Find, buy and protect the homes you love with CoreLogic.

 

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

CoreLogic

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

May 22, 2024

Who is winning the portal wars? In this episode Rob and Greg talk about the future of the MLS and debate which company they would bet their life savings on – Zillow, REALTOR.com, or Homes.com. Providing insights into these key players of the industry. They also tackle updates on the NAR settlement and how new technologies are shaping the industry. 

 

Plus, don't miss their discussion on the influx of new agents in the industry and its effects on professionalism. From separating bad unethical agents from trusted ones to the importance of prioritizing clients' best interests.

Listen to the Industry Relations Podcast, available on all podcast platforms!

 

Watch us on YouTube!

 

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Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

May 15, 2024

What is the difference between the threat of steering in an illegitimate way and being transparent and informing your client? In this episode, Rob and Greg discuss the difference between steering and fiduciary duty in real estate and other various topics including Greg's recent trip to Boston, Redfin's settlement with NAR, the enforcement of buyer showing agreements, and the potential actions of the DOJ. They also touch on the proposal for making housing affordable and the MLS execs walking out of a meeting. Highlighting the challenges and implications of these issues for the real estate industry. 

 

The need for clear communication and the careful choice of words to avoid crossing ethical boundaries. Rob and Greg suggest that training, scripts, and forms could help agents navigate this fine line.

 

Listen to the Industry Relations Podcast, available on all podcast platforms!

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Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

May 8, 2024

 

With buyer agreements having to take place before a showing and Zillow’s new touring agreement what will the end consumer experience be? In this episode, Rob and Greg discuss updates on the NAR settlement and Zillow's new touring agreement. They explore the implications of the settlement for big brokers and the role of the MLS policy committee. They break down Zillow's touring agreement and the industry's reaction to it, highlighting the friction it creates in the seamless consumer experience. This friction resulted in a heated debate between the two, but agreed on the importance of professionalism and value in the industry.

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

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Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

May 1, 2024

HomeServices of America has reached a settlement in the slew of commission lawsuits. Now that a huge domino has fallen, what will happen next in the industry? Rob and Greg discuss  the next steps in the commission lawsuits and the potential challenges faced by copycat lawsuits. They also discuss the role of lawyers and the potential opt-out strategy for larger builders. And how fair are these settlements and will it potentially impact recruiting and retention efforts?

 

They discuss other major players like Compass, Keller Williams, and EXP, bringing to light the dynamic changes in the landscape, the controversy surrounding CoStar and Realtor.com, the future of Redfin, and discuss the upcoming NAR mid-year meetings.

 

This episode is packed with industry insights. 

 

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

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Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Apr 24, 2024

How will CoStar’s recent buyout of Matterport affect the industry? In this episode Rob and Greg dive into the recent acquisition of Matterport by CoStar and how Rob and Greg predicted this years ago. How will Zillow respond? And how will other industry giants such as Redfin be affected by this huge announcement?

 

They also talk about Realtor.com's CEO, Damian Eales, and his plans to expand the portal's offerings. But beyond the competition between these portals lies an important conversation about raising the bar in the industry and eliminating low-quality agents for the betterment of consumers. 

 

And what’s the next battleground in real estate? Buyer rep agreements will be crucial to differentiate between the showdown with good agents and bad agents. 

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Apr 19, 2024

Join Rob and Greg in this episode as they talk about the recent objection filed by Pulte Homes to the NAR settlements. Are they valid and will they make an impact? Also, what is Real Estate 3.0? Greg expands on what it means and how it will shift the roles of agents. Rob shares his insights from a recent panel he attended and what the potential for state regulators intervening in commission decoupling could mean for the industry. They also take a bit of a Q & A during this special livestream episode. #NARsettlement #RealEstate3.0

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Apr 10, 2024

Not one week goes by without some huge industry news surrounding NAR. In this episode, Rob ang Greg discuss the D.C. Circuit Court of Appeals' reversal in the NAR vs. US lawsuit, paving way for a new probe in the wake of the pending commission lawsuit settlement. Rob and Greg explore the antitrust lawsuit's history, implications of the reversal, and how it aligns with their predictions for the industry and future of NAR.

 

Greg talks about the NAR-DOJ agreement and potential political impacts, while Rob focuses on the long-term effects. The dynamic duo stress on focusing on industry practices, legal settlements, and progress.

 

Rob and Greg also debate the CMLS and NWMLS amicus briefs on MLS practices, while illustrating the timing and what the industry is signaling. This episode is jam packed with industry insights.

 

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Apr 3, 2024

Did you catch the sparks fly on the last episode of Industry Relations? In case you missed it, last week Rob and Greg got into a verbal fistfight. Made up. Became friends again. And are now ready for round 2. 

 

Rob and Greg continue their NAR settlement talk, post verbal tussle. Exploring NAR's $418 million settlement, they talk about the association's PR challenges, trust issues, and internal rifts. Questioning leadership and missed PR opportunities, they call for urgent reform.

 

Facing a crucial crossroads, the industry risks becoming a societal scapegoat. Rob and Greg urge immediate action to rebuild trust, improve communication, and navigate public scrutiny. Highlighting the role of leadership in these turbulent times, stressing the need for effective communication. 

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Mar 27, 2024

What will the recent NAR settlement mean for the future of real estate, technology, and industry navigation? In this episode of Industry Relations, Rob and Greg discuss the outcomes of the recent NAR settlement. They provide insights on the agreement, exploring their reactions and perspectives on the settlement's details. From provisions to backlash, they discuss public perception, legal frameworks, and implications for agents, brokers, and the market. During the discussion, Rob and Greg also disagree with one another at times, and fight like a married couple. After this episode discussing the NAR lawsuit, yet again, should the guys take a break and do a movie review of Dune 2? Grab your sandworm buckets and tune in!

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Mar 20, 2024

Tune in to this must-listen episode of *Industry Relations* for an incisive breakdown of the NAR's landmark settlement, its ramifications, and the many lingering questions that promise to shape the discourse in real estate circles for years to come. Whether you're a real estate professional, an industry watcher, or just keen on understanding the forces shaping one of the economy's key sectors, this episode is for you.

In a pivotal episode of Industry Relations, hosts Rob Hahn and Greg Robertson dive deep into a recent seismic shift within the real estate horizon—The National Association of Realtors (NAR)'s $418 million settlement with the plaintiffs’ attorneys. A settlement like this is more than a headline; it's a precedent setter with far-reaching implications for every corner of the real estate world.

From referral networks and real estate portals to association-owned MLSs (and notably excluding non-association-owned MLSs), no stone is left unturned as Rob and Greg unpack the nuances of the settlement. With the DOJ's likely oversight and approval, the proposed settlement not only closes a chapter, but opens a discussion on the enforcement of regulations and the reinforcement of NAR membership. How will these changes ripple through the industry? What does this mean for unrepresented buyers in an increasingly opaque MLS landscape? And could this herald a new era of changes and MLS practices?

Beyond the settlement itself, this episode explores the broader implications for the real estate industry, including potential shifts in steering practices and the access to information on MLS platforms. As Rob and Greg navigate through these complex topics, they shed light on what the future may hold for realtors, MLSs, and the consumers they serve.

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Mar 13, 2024

What does the future hold for real estate commissions? On this episode of Industry Relations, Rob and Greg discuss the Clarity event and the legal updates regarding real estate commissions. They explore the concept of concessions and the issue of steering in the industry, the need for improved buyer agency agreements and buyer presentations and the defiance of industry professionals and the potential impact of government regulations on real estate commissions. Rob and Greg also cover various topics related to the real estate industry, including the myth of the Australian model, the reality of real estate commissions, the relationship between MLS and NAR, and provide potential solutions to the numerous challenges and complexities of these issues. Oh, and they also brainstorm the idea of creating an app for arranged marriages called 'Tinder for Parents.' You don’t want to miss this episode!

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Feb 28, 2024

Who bears the brunt of legal defense costs? What financial toll does this uncertainty cast on associations? On this episode of Industry Relations, Rob and Greg dive into the pressing issues faced by the National Association of Realtors (NAR) and its profound impact on local associations, MLSs and brokers. The insurance dilemma that has recently come to light, along with the unclear communication and lack of transparency from NAR is concerning to put it mildly.

And the conversation doesn't stop at insurance mishaps. Rob and Greg confront the broader issue plaguing the real estate industry - a competency crisis within NAR’s leadership. They share their personal frustrations and the collective agitation among realtors over how NAR has managed various crises, including a lawsuit with the Department of Justice and serious sexual harassment allegations.

The lack of skilled leadership, effective communication, and crisis navigation has not only fueled discontent but has also positioned the industry under a harsh spotlight, inviting negative media attention and dozens of copycat lawsuits. This episode is a call for leaders who can confidently steer the industry away from turmoil and towards a future led by transparency, competence, and integrity.

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Feb 21, 2024

What impact will the Department of Justice's stance on the MLS settlement have on the future of buying and selling houses? In this important episode of "Industry Relations," Rob and Greg talk about a big message from the Department of Justice (DOJ) about the MLS settlement. The DOJ seems to want the court to say no to the settlement. Selling agents might not make as much money as before, and buyers agents might need to show why they're worth their commission more than ever. It's time to start thinking about how we can prepare for change and innovate new approaches in serving buyers and seller.

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Feb 14, 2024

ultimate cost warrant the spotlight?

On this episode of Industry Relations, Rob and Greg discuss Homes.com's momentous marketing push running an ad during the most watched event in America – the Super Bowl. And its potential ripple effects on industry giants like Zillow.

Rob and Greg also revisit the real estate industry's current legal battles.  The buzz around the Keller Williams settlement and with consolidation on the horizon, how will ongoing lawsuits reshape the future landscape for real estate professionals?

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Feb 7, 2024

How will the FCC’s new rules on lead aggregators affect real estate professionals? On this episode of Industry Relations, Rob and Greg talk to Matthew Marx of Evocalize about how to stay compliant while still effectively marketing themselves. One of the biggest changes is that lead aggregators will now be required to obtain consent from consumers before obtaining their personal information. So what do real estate professionals who use lead aggregators need to do? Tune in to find out!

Follow this link for Matt’s Evocalize FCC TCPA Advisor Chat Bot.

 

Connect with Matt on LinkedIn!

 

Listen to the Industry Relations Podcast, available on all podcast platforms!

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Jan 31, 2024

Is the real estate industry ready for an alternative to NAR? On this episode of Industry Relations, Rob and Greg talk about the American Real Estate Association, also known as AREA, being positioned as a potential replacement for NAR. As it appears no crisis goes to waste, real estate agents across the country are bracing themselves for what could be the ultimate showdown. It’s the potential battle of the acronyms: NAR versus AREA, NLS versus PLS, and so many more. What lessons can we learn from NAR’s recent struggles, and what do these new organizations mean for the industry? Don’t miss this episode!

Listen to the Industry Relations Podcast, available on all podcast platforms!

 

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Jan 24, 2024

How are the FCC rules on lead generation reshaping the insurance and real estate industries? In this episode, Rob and Greg break down the new FCC rules on lead generation and how they are impacting the insurance and real estate industries. Learn how these rules aim to prevent automated robo calls or texts without clear consumer disclosure. Rob and Greg explore the implications for industries like insurance and real estate, including lead resale and lead distribution platforms such as Zillow and Redfin. They also speculate on potential changes for Redfin, such as providing a list of partner agents when a consumer requests to see a house.

Tune in as Rob and Greg analyze how these changes are shaping the evolving landscape of the real estate industry.

Listen to the Industry Relations Podcast, available on all podcast platforms!

 

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Jan 17, 2024

Is this industry saturated with REALTORS? Will the part-time real estate agent fall by the wayside? Join Rob and Greg as they discuss industry evolution, challenges in obtaining accurate statistics, and the impact of part-time agents. They reflect on historical decisions, and propose solutions such as restricting REALTOR membership and implementing apprenticeship programs. Listen now to gain insights and thought-provoking solutions for the real estate industry!

Listen to the Industry Relations Podcast, available on all podcast platforms!

 

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

Jan 10, 2024

What happens when a real estate giant like Zillow takes legal action against their own clients?  Things get a little complicated as Rob and Greg explore the issues of the delicate balance of being a participant, vendor and MLS organization (sometimes all at the same time!)

***Disclaimer - Due to MLS Aligned being a consulting client of Greg, the views expressed on this podcast are Greg’s opinions and DO NOT represent the views of MLS Aligned.***

Rob and Greg discuss the recent Zillow lawsuit against two MLSs, ARMLS and Metro MLS, which alleges control over technology distribution and the practical implications of not being integrated into the MLS member portal and how it affects the functionality of platforms like ShowingTime. Greg gives his own first-hand experiences with MLS system integration and Cloud CMA. They explore what could be the potential impact on competition and the challenges faced by MLSs in making integration decisions. 

And can MLS organizations choose who they do business with or not?  Mountain? Molehill? Listen to Rob and Greg try and grapple a tricky situation as only they can.

 

Follow this link to subscribe to Industry Relations YouTube page

Listen to the podcast on Apple

Listen to the podcast on Spotify

Connect with Rob and Greg: 

Rob’s Website

Greg’s Website

Our Sponsors: 

Notorious VIP

This podcast is produced by Two Brothers Creative 2024.

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